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GYM POLICY

We appreciate your commitment to health and fitness at She Fitness. To ensure a seamless experience for everyone, please familiarise yourself with our detailed gym policies. 

1. Class Bookings

  • All classes must be booked in advance through our designated online platform or app.

  • To maintain fairness, bookings are on a first-come, first-served basis.  We do have a waitlist.

  • If unable to attend a booked class, please notify us at least 2 hours in advance. 


2. Late Cancellations & No Show 

  • All class cancellations must be made more than 1 hour prior to commencement of booked class. Failure to cancel within 1hr prior to class start time will result in a $10 fee

  •  We discourage No Shows so therefore the first occurrence will be an immediate forfeit of class plus $10 no show penalty which will be charged to your acount, any subsequent occurrences will result in a class forfeit plus a $10 no-show penalty which will be charged to your account. 

  • This fee is applicable to all clients, regardless of membership status, and must be settled before further class bookings can be made.

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3. Membership Commitments

  • Members are expected to fulfil the agreed-upon membership commitments.

  • Any requests for adjustments or cancellations must be communicated in writing 14-21 days before the next billing cycle depending on what membership contract you are on.

  • Any Memberships can be paused/frozen for up to 4 calendar weeks per year with 14 days written notice


4. Late Arrivals

  •  Punctuality is highly encouraged for all classes. Late arrivals may result in limited participation or being asked to reschedule to avoid disruption for other participants.


5. Payment and Invoicing

  • All fees and invoices are due promptly.

  • Weekly/Fortnightly membership fees are automatically deducted on the agreed-upon date. Please give at least 14-21 days written notice for any payments you wish to freeze. 

  • Any outstanding payments not resolved within 14 days may result in the suspension of studio privileges.


6. Health and Safety

  •  Prior to attending any classes, ensure you are in good health. It is your responsibility to consult with your doctor or medical practitioner prior to attending  She Fitness. 

  •  Participants are required to inform instructors of any pre-existing health concerns or injuries before the class begins.


7. Facility Use

  •  Respect the gym space and equipment to ensure a clean and organised environment for all users.

  •  Follow guidelines for equipment usage provided by instructors during each class.

  •  Return all items to their designated places after use to maintain the gym's cleanliness and functionality.


8. Communication

  • Stay informed about gym updates through our communication channels, including email newsletters and announcements on our official app.

  • In case of any questions or concerns regarding the policies, please reach out to our gym manager for clarification or assistance.

  • We love feedback, the good and the bad. If you have any issues that are required to be discussed, please contact Lauren Malayta on 0407590675 to organise a time. 


We appreciate your cooperation in adhering to these guidelines as they contribute to a positive and harmonious environment for all members.

Thank you for being a part She Fitness

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